Artificial Intelligence – my friend, the bot 


According to Deloitte Can robots replace HR we are already in the middle of a major change:

The future is fast approaching, and a new era of digital innovation and disruption is here. Or, more accurately, according to Josh Bersin, “The future of work is already here.”

So yes, the robots are coming. These robots aren’t physical machines; they’re software “bots” installed on desktop computers or in the cloud that can be configured to automate increasingly complex tasks, such as moving, manipulating, and validating data.

According to Forbes article Top 10 hottest AI technologies the 10 hottest artificial intelligence techs are:Natural Language Generation

  • Speech Recognition
  • Virtual Agents
  • Machine Learning Platforms
  • AI-optimized Hardware
  • Decision Management
  • Deep Learning Platforms
  • Biometrics
  • Robotic Process Automation
  • Text Analytics and NLP

In general, one differentiates between the following types of robots:

  • Basic – hands (workhorse)
  • Smart – hybrid
  • Cognitive – brains

The biggest leverage currently lies in replacing tasks with extensive manual work.

Way forward, automation of knowledge work is one of the key disruptive technologies acc to Mc Kinsey Global Institute 2013, bigger than advanced robotics. Automation of knowledge work happens as we speak.

If you want to see the potential impact on your job, check out here.

Yet, Machines can’t perform hardest to find skills:

Hardest-to-find skills can’t be performed by machines according to a new survey of CEOs around the globe by PwC.

For example, “creativity and innovation” was cited as a difficulty skill to recruit for by 77% of CEOs, but they ranked it as the fifth most important skill — in addition to technical business expertise — to their organisation.

  • Leadership” was cited by 75% as difficult or somewhat difficult to recruit for, but CEOs ranked it as the fourth most important skill for their organisation.
  • Emotional intelligence” with 64% citing it as a difficult-to-recruit-for despite ranking as the sixth most important skill for organisations.
  • Adaptability” was cited by 61% as a tough skill to find despite being the second most important skill for organisations.
  • Problem solving” was cited as hard to find by 61% of CEOs despite being ranked as the No. 1 skill in terms of importance to companies.

According to How automation will alter the job landscape at the heart of required skill sets is one prerequisite, learnability:

“In this skills revolution, learnability – the desire and ability to learn new skills to stay relevant and remain employable – will be the great equalizer,” said Jonas Prising, ManpowerGroup chairman and chief executive officer. ..

For people, employability — the ability to gain and maintain a desired job — no longer depends on what you already know, but on what you are likely to learn….

Creativity, emotional intelligence and cognitive flexibility are skills that will tap human potential and allow people to augment robots, rather than be replaced by them. People will increasingly find they need to upskill and diversify into new areas. Skills adjacency, agility and learnability will be crucial….

The go along with the changes and continuously learn and evolve the skill set remains key and is an imperative, according to above article:

Employers are anticipating change. Three out of four business leaders believe automation will require new skills over the next couple of years. We cannot slow the rate of technological advance, but employers can invest in their employees’ skills so people and organizations can remain relevant.

And reality is kicking in, so it reads in Handelsblatt article Der Roboter in meinem Team:

Sie sind längst Kollegen, die Maschinen. Nicht sichtbar, wie der Roboter auf der Bühne, sie stecken im System….

And further:

„Ich habe keine Gebrauchsanweisung“, sagt Illek. Nur eines ist ihm klar: Er will bei der Zukunft von Anfang an dabei sein – und die Telekom mitziehen. Je früher man sich bewege, desto eher habe man eine Chance, die Entwicklung zu beeinflussen, ist er überzeugt. „Wir versuchen der Diskussion zum dem Thema einen optimistischen Touch zu geben, bisher ist sie eher zögerlich.“

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